NETWORKS
                                                                                NETWORKS Technical Support
                                                                                Technical Support
                                                                                Shantui Service - Anytime & Anywhere
                                                                                Shantui has established 80 offices, 1,100 service outlets, 163 monopolized stores and product dealers, and owns more than 2,700 service engineers and 1,300 service vehicles around the world. After a repair request is received from a customer, Shantui will respond within 15 minutes, arrive at the scene within 2 hours and solve the problem within 24 hours.
                                                                                • 80
                                                                                  80 Offices
                                                                                • 1100
                                                                                  1,100 Service Outlets
                                                                                • 163
                                                                                  163 Monopolized Stores and Product Dealers
                                                                                The uniform platform is accessible from multiple terminals.
                                                                                The service process is visibly tracked and scheduled
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                                                                                Quick Repair Service

                                                                                • Response to customer service requests within 15 minutes
                                                                                  Response to customer service requests within 15 minutes
                                                                                • Arrival within 2 hours when on-site service is required
                                                                                  Arrival within 2 hours when on-site service is required
                                                                                • Repair completed within 24 hours
                                                                                  Repair completed within 24 hours
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